What Is n8n and Why Should You Care?
Imagine this: a customer fills out your website contact form. Within 30 seconds, their information is automatically saved to your CRM, a personalized welcome email is sent, a Slack notification pops up for your sales team, and a task is created in your project management tool. No human touched anything.
That is what n8n (pronounced "n-eight-n") does. It is an open-source workflow automation platform that connects your business tools and makes them talk to each other. Think of it as a visual programming language where instead of writing code, you connect boxes on a canvas.
n8n was created by Jan Oberhauser in Berlin and has grown into one of the most popular automation tools in the world, with over 400 built-in integrations and a community of thousands of contributors. It is used by startups, agencies, and even enterprises that need flexible automation without vendor lock-in.
Why n8n Over Zapier or Make?
This is the question everyone asks, so let us address it directly with a comparison.
| Feature | n8n | Zapier | Make (Integromat) |
|---|---|---|---|
| Pricing | Free (self-hosted) / $24/mo cloud | Free: 100 tasks/mo, Pro: $29.99/mo | Free: 1,000 ops/mo, Core: $10.59/mo |
| Self-hosting | Yes (Docker, npm) | No | No |
| Open source | Yes (fair-code) | No | No |
| Integrations | 400+ built-in + custom | 7,000+ | 1,800+ |
| Custom code | JavaScript & Python nodes | Limited | Limited |
| AI nodes | Yes (any LLM) | Yes (OpenAI only) | Yes (limited) |
| Complexity handling | Branches, loops, sub-workflows | Paths (limited) | Routers, iterators |
| Data privacy | Your server, your data | US-hosted | EU-hosted |
| Learning curve | Medium | Low | Medium |
The bottom line: Zapier has the most integrations and is the easiest to start with. Make offers a good middle ground. n8n wins on cost (especially self-hosted), flexibility (custom code, complex logic), and data privacy.
If you run more than 1,000 automations per month or need complex workflows with branching logic, n8n saves you hundreds of dollars annually compared to Zapier. If you process sensitive customer data, self-hosting means it never leaves your server.
Choose n8n if: you want unlimited automations at minimal cost, need complex workflows, value data privacy, or want to add AI/custom code to your automations. Choose Zapier if: you need maximum app compatibility and the simplest possible setup.
Getting Started with n8n (Two Options)
Option A: n8n Cloud (Easiest)
Go to app.n8n.cloud, create an account, and you are ready in 60 seconds. The cloud plan starts at $24/month and includes hosting, updates, and support. This is the recommended option if you do not want to manage servers.
Option B: Self-Hosted (Free)
For the cost-conscious, self-hosting is free and takes about 15 minutes to set up.
Install with Docker (recommended)
docker run -it --rm \
--name n8n \
-p 5678:5678 \
-v n8n_data:/home/node/.n8n \
docker.n8n.io/n8nio/n8n
This starts n8n on http://localhost:5678. Your workflows are saved in the Docker volume, so they persist between restarts.
Or install with npm
npm install n8n -g
n8n start
Requires Node.js 18 or later. Same result: n8n runs on port 5678.
Create your account
Open http://localhost:5678 in your browser. You will see a setup wizard. Create your owner account with an email and password. This account controls access to all your workflows.
If you self-host and want your automations to run 24/7 (which you do), you need a server that stays online. A $5/month VPS from DigitalOcean, Hetzner, or Railway works perfectly. We cover deployment in the automations below.
Docker, servers, npm, deployment… that's a lot of work.
We build custom automations for you. Describe what you need, we set it up, test it, deploy it, and hand you the keys. Starting at $5.
Get a Custom Automation →Understanding n8n: Your First Workflow
Before we build the five business automations, let us understand n8n's core concepts with a simple example.
Every n8n workflow has three elements:
- Trigger -- What starts the workflow (a form submission, a schedule, a webhook, a new email).
- Nodes -- The actions that happen (send email, update database, call API, process with AI).
- Connections -- The lines between nodes that define the flow of data.
To create your first workflow: click "New Workflow" in the top right, then click the "+" button on the canvas to add your first node. Search for the trigger you want (like "Schedule Trigger" for time-based automations), add it, then add more nodes after it by clicking the "+" that appears on the right side of each node.
Data flows from left to right. Each node receives data from the previous node, processes it, and passes the result to the next. You can see the data at every step by clicking on a node after the workflow runs -- this is incredibly useful for debugging. If you are working with complex API responses, a JSON Formatter can help you make sense of nested data before mapping it to workflow fields.
Automation 1: Lead Capture Pipeline
This is the automation every business should build first. When someone fills out your contact form, this workflow captures their information and ensures no lead falls through the cracks.
How to build it:
- Add a Webhook node (trigger). This creates a unique URL. Point your website's contact form to this URL.
- Add a Google Sheets node. Connect your Google account, select your spreadsheet, and map the form fields (name, email, message) to columns.
- Add a Send Email node (Gmail, SMTP, or SendGrid). Configure a template: "Hi [name], thanks for reaching out! We will get back to you within 24 hours."
- Add a Slack node. Send a notification to your #leads channel: "New lead: [name] ([email]) -- [message]".
Activate the workflow, and every form submission triggers the entire chain. Your leads are logged, acknowledged, and your team is notified -- all within 5 seconds of the form being submitted.
This automation replaces about 5 minutes of manual work per lead. If you get 10 leads per day, that is 50 minutes saved daily, or about 25 hours per month. For most businesses, this single automation justifies the entire n8n setup.
Automation 2: Social Media Auto-Posting
Consistent social media presence is critical for small businesses, but manually posting to three or four platforms every day is exhausting. This automation lets you write one post and distribute it everywhere.
How to build it:
- Add a Schedule Trigger. Set it to run daily at your optimal posting time (e.g., 9:00 AM).
- Add a Google Sheets node (or Notion). Read the next unposted row from your content calendar spreadsheet. Each row has: topic, main text, hashtags, status.
- Add an AI node (OpenAI, Claude, or any LLM). Prompt it to adapt the main text for each platform: a professional version for LinkedIn, a casual version for Twitter/X, a visual description for Instagram.
- Add platform nodes in parallel. Use the Twitter node, LinkedIn node, and HTTP Request node (for Instagram via the Graph API) to post each adapted version simultaneously.
- Add a Google Sheets node to mark the row as "posted" so it is not reused tomorrow.
The AI adaptation step is what makes this powerful. Instead of generic cross-posting (which audiences can smell a mile away), each platform gets content tailored to its culture and format.
Automation 3: Invoice Generation and Follow-Up
Chasing invoices is one of the most tedious parts of running a small business. This automation generates professional invoices and follows up automatically when they are overdue.
How to build it:
- Add a trigger. This could be a CRM webhook (when a deal status changes to "won"), a Google Form submission, or even a manual trigger button you click in n8n.
- Add an HTTP Request node to generate the invoice PDF. Services like Invoice Ninja, Stripe Invoicing, or even a simple HTML-to-PDF API work here. Pass the customer name, amount, items, and due date. (Tip: use the API Request Builder to test your API endpoints and verify headers before wiring them into n8n.)
- Add a Send Email node. Attach the PDF and send a professional invoice email with your payment terms.
- Add a Wait node set to 7 days.
- Add an IF node that checks your payment processor (Stripe, PayPal) to see if the invoice has been paid.
- If not paid: Send a polite follow-up email. Add another Wait node for 7 more days, then a firmer reminder.
- If paid: Send a thank-you email and update the deal status in your CRM to "paid".
This workflow eliminates the awkward "just checking in on my invoice" emails that so many freelancers and small businesses dread. The automation handles the follow-up professionally and consistently, every time.
Automation 4: Customer Onboarding Sequence
First impressions determine whether a customer stays for years or churns within weeks. This automation creates a structured, personalized onboarding experience without requiring manual effort for each new customer.
How to build it:
- Add a trigger -- webhook from your payment processor (Stripe, PayPal) or CRM (new customer event).
- Add a Send Email node -- Welcome email with login credentials, getting-started guide link, and direct contact for questions.
- Add a Wait node (3 days).
- Add an IF node that checks if the customer has logged in or used the product (via API call to your app).
- If active: Send a "Tips & Tricks" email with advanced features they might have missed.
- If inactive: Send a "Need help getting started?" email with a link to book a quick call.
- Add another Wait node (4 more days, so Day 7 total).
- Send a check-in email asking for feedback and offering help.
The branching logic is key here. Active customers get pushed toward deeper engagement, while inactive customers get a gentle nudge back. This is the kind of personalization that used to require expensive marketing automation platforms like HubSpot or ActiveCampaign.
Automation 5: Automated Data Backup
Data loss is catastrophic for small businesses, and manual backups are the ones that never happen. This automation runs silently in the background, backing up your critical business data on a schedule.
How to build it:
- Add a Schedule Trigger -- set to run daily at 2:00 AM (when traffic is lowest). If you need more complex cron schedules, our Crontab Generator makes the syntax easy to get right.
- Add API nodes to export data from your critical systems. For example: Google Sheets "Get All Rows", Notion "Get All Pages", your app's database export endpoint.
- Add a Code node (JavaScript) to combine and format the data into a single JSON or CSV file with a timestamp in the filename. (Need to convert between formats? Our free JSON to CSV converter handles that instantly.)
- Add an AWS S3 node (or Google Drive, or Dropbox) to upload the backup file. Use a folder structure like
/backups/2026/02/backup-2026-02-08.json. - Add a cleanup step using another S3 node to delete backups older than 30 days (to manage storage costs).
- Add an error handling branch -- if any step fails, send yourself a Slack message or email so you know immediately.
Test your backup restoration process, not just the backup creation. A backup you cannot restore is not a backup. Run a test restore once a month to ensure everything works.
n8n Best Practices for Business Automation
After helping dozens of businesses set up n8n automations, here are the patterns that separate reliable automations from fragile ones:
1. Always add error handling
Every n8n node has an "Error" output. Connect it to a notification node (email, Slack, or Discord) so you know immediately when something breaks. Silent failures are the worst kind of failures.
2. Use sub-workflows for reusable logic
If you find yourself building the same sequence of nodes in multiple workflows (like "format customer data and send email"), extract it into a sub-workflow. Call it from other workflows using the "Execute Workflow" node. This keeps your automations DRY (Don't Repeat Yourself).
3. Start with the manual trigger
When building a new workflow, use the "Manual Trigger" first. This lets you test every step with real data before connecting the live trigger. Switch to the webhook or schedule trigger only after everything works perfectly.
4. Document your workflows
Use the "Sticky Note" node to add explanations directly on the canvas. Your future self (or teammate) will thank you when they need to modify a workflow six months from now.
5. Monitor execution history
n8n logs every workflow execution. Check the execution history regularly to spot patterns: Are certain workflows failing more than others? Are some taking longer than expected? This data helps you optimize proactively.
The Shortcut: Pre-Built Automation Blueprints
Building these five automations from scratch takes about 8 to 12 hours, depending on your experience with n8n. If you want to skip the setup and get running immediately, we built pre-configured templates for all five workflows described in this article.
Automation Blueprint Bundle -- $19
Five production-ready n8n workflow templates: Lead Capture, Social Media Posting, Invoice Automation, Customer Onboarding, and Data Backup. Import, configure your credentials, activate. Done.
Get the BundleOr browse individual templates from $9
Each template comes with:
- Pre-built workflow -- Import into n8n with one click.
- Configuration guide -- Step-by-step instructions for connecting your specific tools.
- Customization tips -- How to adapt the template for your business.
- Error handling -- Built-in error notifications and retry logic.
Think of it as buying a recipe book instead of inventing every dish from scratch. You still cook the meal (configure the credentials, customize the messages), but you skip the experimentation phase.
Where to Go From Here
Automation is not a one-time project. It is a mindset. Every time you find yourself doing the same task for the third time, ask: "Can n8n do this for me?"
Start with Automation 1 (Lead Capture). It is the simplest, delivers immediate value, and teaches you n8n's core concepts. Once that is running, build the automations that match your biggest pain points.
If you are not sure which automations would save you the most time, or if you want something custom that goes beyond these templates, tell us what you need. We build custom n8n automations for businesses starting at $5 for simple workflows. You describe the process; we build the automation.
- Sign up for n8n Cloud or self-host with Docker
- Build Automation 1 (Lead Capture) first
- Test with manual trigger before going live
- Add error handling to every workflow
- Document your workflows with sticky notes
- Check execution history weekly
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